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Bestway Moving & Storage – Privacy Policy

Last Updated: February 26, 2024

Bestway Moving & Storage (“we,” “us,” or “our” “Company”) respects your privacy and is committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://bestwaymoving.net/ (the “Site”).

Your Consent
By using this Site, you are agreeing to the terms of this Privacy Policy. If you do not agree to this policy, please do not use any portion of our Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our services or otherwise when contacting us. The personal information we collect may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide.

We automatically collect certain information when you visit, use, or navigate the Site, such as IP address, browser type, device information, and usage data.

2. Use of Your Information

We share personally identifiable information about you as required or permitted by law, with business partners to identify and prescreen you for plans that we believe may benefit you.

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To be matched with one of our partners who may assist you in moving services
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To send periodic emails
• The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
• To communicate with you. We may also share the personal information contained in your request form with third parties, which may include moving companies and other service providers in our network.
• To share aggregated information (i.e., information about you and other users collectively, but not specifically identifiable to you) and other non-personal, de-identified, or anonymous information we collect, with third parties to optimize their ability to reach their target markets.
• To share your personal information to comply with applicable laws or respond to lawful legal process from law enforcement and government agencies.

We will retain your information for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

In addition, we might receive information about you from other online or offline sources and may combine that information with the information you have provided.

3. Why we need your personal information

To serve as your moving broker, we require certain personal information from you. This information assists you in finding, and if you so choose, applying for moving quotes. We will also use your contact information to contact you about our Services. In this regard, we may use phone numbers you provide to send you telephone or text messages about your application or account. These messages may be automatically sent through an autodialer, an artificial or prerecorded voice, or other automation technology.

As we use it in this Privacy Policy, “personal information” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device, such as your name, telephone number, physical address, email address, credit card number, and any information about your move that you may provide us in a moving broker application or any financial or other sensitive personal information that you may provide us.

4. Sharing of Your Information

We may share your information in the following general scenarios:

• When we engage service providers. We share your personal information with our service providers that assist us in providing the Services, process or service any application you begin, process or submit through us, or to correspond with you, such as our payment processors, IT support, website, email, and text message marketing providers, data analytics providers, communications providers, cloud and hosting providers, and email providers. These third-party service providers have access to personal information needed to perform their services but are contractually prohibited from using it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable federal or state laws.
• When we need to share within our company. Where necessary, we share your personal information within our Company for legitimate business purposes, to the extent permitted by federal or state laws, to efficiently carry out our business.
• In the event of a corporate reorganization. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our organization, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our assets, we would share your personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We will also share your personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings.
• When we are legally required to share. We will share your personal information where we are legally required to do so, such as in response to tax obligations, court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of use or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable federal or state laws.
• When you gave your consent. We may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose.
• When we share with our partners. With your consent, we will share your personal information with third-parties with whom we have business relationships or with other companies and marketers whose products or services may be of interest to you.

5. Third-Party Websites

The Site may contain links to third-party websites that are not affiliated with us. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to review the privacy policies of any third-party sites to understand how your information may be collected and used.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Despite our efforts, no security measures are perfect or impenetrable and we cannot guarantee the absolute security of your personal information.

7. Dispute Resolution – Arbitration Agreement (Mandatory Binding Arbitration and Class Action Waiver)

READ THIS ARBITRATION AGREEMENT CAREFULLY AS IT WILL HAVE A SUBSTANTIAL IMPACT ON HOW LEGAL CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED. For example, if we elect to require you to arbitrate any claim, you will not have the right to a jury trial or the right to participate in a class action in court or in arbitration.

[Arbitration Agreement Details]

8. Jurisdiction and Visitors Outside of the United States

This Privacy Policy is intended to cover the collection of information on our Sites from residents of the United States. The data protection and other laws of the United States might not be as comprehensive as those in your country. By visiting our Sites or using our services, you acknowledge and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy, regardless of the laws of your residence country. These terms shall be governed by, construed and enforced in accordance with the laws of Florida, as it is applied to agreements entered into and to be performed entirely within such jurisdiction. To the extent you have in any manner violated or threatened to violate the Company and/or its affiliates’ intellectual property rights, the Company and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Florida, and you consent to exclusive jurisdiction and venue in such courts.

9. Opting Out of Further Communication.

You can easily opt-out of further communications from us by requesting to be placed on our Do Not Call list, by replying “STOP” to our text messages, by sending an email to info@bestwaymoving.net or by unsubscribing from our email list.

10. Compliance with State and Federal Laws

Certain regulations issued by state and/or federal government agencies may require us to maintain and report demographic information on the collective activities of our customers. We may also be required to maintain your personal information for at least seven years in order to be in compliance with applicable federal and state laws regarding recordkeeping, reporting, and audits.

11. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we become aware of any data we have collected from children under age 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.

Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:

Bestway Moving & Storage
5455 North Federal Hwy Suite O
Boca Raton, Florida 33487

Email: info@bestwaymoving.net

Phone: (877) 306-3555